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All clinical band 7's and experienced band 6's looking to make the move into a band 7 leadership position
•Describe what emotional intelligence is and isn't
•Have insight into your personal level of emotional intelligence
•Appreciate how to increase your level of emotional intelligence
•Be able to develop your teams emotional intelligence
•Evaluate the importance of your personal resilience
You are invited to consider what emotional intelligence is and isn't. This includes critically exploring the work of Goleman and Joshua Friedman, evaluating the roles of trust and rapport in developing team emotional effectiveness, active listening and resilience.
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Not applicable,for this course.