Following the previous success of our ILM 2 Level 2 Certificate in Effective Team Member Skills , the Learning and Development are delighted to re-launch the programme commencing November 2019.
If you work as part of a team and would like to further your understanding on how you can contribute effectively as a team member with performance, successfully achieving team objectives and gaining a broader understanding of Barts as a Trust, the ILM 2 Team Member qualification is an excellent programme to support your developmental needs.
To find out more please contact Fabia Ghany on email@example.com
Identify behaviour that indicates an escalation towards aggressive and violent behaviour and take appropriate measures to avoid, decelerate and/or de-escalate crisis situations.
Assess the level of risk associated with crisis behaviour and make appropriate decisions related to the management of such risks.
Identify suitable and acceptable physical interventions to reduce or manage risk behaviour
Identify the impact of crisis events and describe post crisis responses which can be used for personal and organisational support and learningBook now
This half day workshop will equip staff with the necessary skills required to effectively prepare for their annual performance review. There is a strong emphasis on the communication skills required to have an effective performance discussion as well as the opportunity to practice writing performance objectives.Book now