Identify behaviour that indicates an escalation towards aggressive and violent behaviour and take appropriate measures to avoid, decelerate and/or de-escalate crisis situations.
Assess the level of risk associated with crisis behaviour and make appropriate decisions related to the management of such risks.
Identify suitable and acceptable physical interventions to reduce or manage risk behaviour
Identify the impact of crisis events and describe post crisis responses which can be used for personal and organisational support and learningBook now
This half day workshop will equip staff with the necessary skills required to effectively prepare for their annual performance review. There is a strong emphasis on the communication skills required to have an effective performance discussion as well as the opportunity to practice writing performance objectives.Book now