Identify behaviour that indicates an escalation towards aggressive and violent behaviour and take appropriate measures to avoid, decelerate and/or de-escalate crisis situations.
Assess the level of risk associated with crisis behaviour and make appropriate decisions related to the management of such risks.
Identify suitable and acceptable physical interventions to reduce or manage risk behaviour
Identify the impact of crisis events and describe post crisis responses which can be used for personal and organisational support and learningBook now
It can be difficult to know that a complaint has been made about you or a member of your team. It can be equally difficult to investigate such complaints, especially if you have never been involved in a complaint or an investigation before.
The Central Complaints Team delivers practical workshops on complaints handling across the Trust, to equip staff with the skills for dealing with complaints.Book now
Overview: What does it mean to be an LGBTQ+ ally? Learn how can you can help support and advocate for your LGBTQ+ colleagues and patients.
What should I expect? A friendly, relaxed learning environment with an emphasis on shared experience. LGBTQ+ 101 and raising your awareness of health inequalities in the UK. We welcome your questions and feedback.
Who is it for? Everyone and anyone who works at Barts Health. Student nurses currently on placement at Barts Health also welcome to apply.Book now