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Forthcoming courses

Appraisal Training for Managers

Appraisal for managers

This half day appraisal workshop aims to equip managers and supervisors with the necessary skills required to carry out an effective performance review with their staff. There will be strong emphasis on setting SMARTR objectives and providing effective feedback that will assist you in measuring your team's performance.

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Managing Actual or Potential Aggression Training (MAPA) Foundation

Managing Actual or Potential Aggression Training (MAPA) Foundation

Identify behaviour that indicates an escalation towards aggressive and violent behaviour and take appropriate measures to avoid, decelerate and/or de-escalate crisis situations.

Assess the level of risk associated with crisis behaviour and make appropriate decisions related to the management of such risks.

Identify suitable and acceptable physical interventions to reduce or manage risk behaviour

Identify the impact of crisis events and describe post crisis responses which can be used for personal and organisational support and learning

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Appraisal for staff

This half day workshop will equip staff with the necessary skills required to effectively prepare for their annual performance review. There is a strong emphasis on the communication skills required to have an effective performance discussion as well as the opportunity to practice writing performance objectives.

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  • "Coaching session this morning was excellent. Very thought provoking, made me think about new ideas and approaches."
    Participant, Band 6 Clinical Leadership programme (October 2017)
  • "I was engaged from the beginning to the end of the training and the programme content was very useful."
    Participant, Train the Trainer programme (November 2017)
  • "I now have a clear understanding of the appraisal process which has increased my motivation as an appraisee and appraiser."
    Participant, Meaningful appraisal conversations for managers (June 2017)

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