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Forthcoming courses

Appraisal Training for Managers

Introduction to Medical Terminology

This session gives admin and clerical staff an understanding of general medical terminology. It offers an awareness of clinical services for all those working within healthcare.

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Managing Actual or Potential Aggression Training (MAPA) Foundation

Managing Actual or Potential Aggression Training (MAPA) Foundation

Identify behaviour that indicates an escalation towards aggressive and violent behaviour and take appropriate measures to avoid, decelerate and/or de-escalate crisis situations.

Assess the level of risk associated with crisis behaviour and make appropriate decisions related to the management of such risks.

Identify suitable and acceptable physical interventions to reduce or manage risk behaviour

Identify the impact of crisis events and describe post crisis responses which can be used for personal and organisational support and learning

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Complaints training

It can be difficult to know that a complaint has been made about you or a member of your team. It can be equally difficult to investigate such complaints, especially if you have never been involved in a complaint or an investigation before.

The Central Complaints Team delivers practical workshops on complaints handling across the Trust, to equip staff with the skills for dealing with complaints.

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LGBTQ+ Ally Programme

Overview: What does it mean to be an LGBTQ+ ally? Learn how can you can help support and advocate for your LGBTQ+ colleagues and patients.

What should I expect? A friendly, relaxed learning environment with an emphasis on shared experience. LGBTQ+ 101 and raising your awareness of health inequalities in the UK. We welcome your questions and feedback.

Who is it for? Everyone and anyone who works at Barts Health. Student nurses currently on placement at Barts Health also welcome to apply.

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  • "Coaching session this morning was excellent. Very thought provoking, made me think about new ideas and approaches."
    Participant, Band 6 Clinical Leadership programme (October 2017)
  • "I was engaged from the beginning to the end of the training and the programme content was very useful."
    Participant, Train the Trainer programme (November 2017)
  • "I now have a clear understanding of the appraisal process which has increased my motivation as an appraisee and appraiser."
    Participant, Meaningful appraisal conversations for managers (June 2017)

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